WhatsApp Chatbot & AI Agent Development

Overview

What We Deliver

Your customers already live on WhatsApp — especially across the Middle East, India and much of the world. A well-built WhatsApp bot answers instantly, shares your catalog, takes bookings and sends updates in the same app your customers use every day.

We build on the official WhatsApp Business Platform (Cloud API), add an AI layer using OpenAI, Claude or Gemini, and connect it to your CRM, store or booking system — with a smooth handoff to a person whenever it's needed.

WhatsApp Business Platform (Cloud API) setup
AI chatbot trained on your products, FAQs and policies
Approved message templates for notifications and reminders
Product catalogs, orders and payment links in chat
Shared team inbox with human handoff
CRM, Shopify, booking and database integrations

Use Cases

Where It Pays Off

💬

Customer Support

Answers common questions around the clock and hands complex cases to your team with the full conversation.

🛍️

Sales & Catalog

Shows products, answers questions and sends payment links without customers leaving the chat.

📅

Appointment Booking

Books and reschedules appointments and sends reminders that reduce no-shows.

📦

Order & Delivery Updates

Sends order confirmations, shipping updates and delivery notifications automatically.

📣

Click-to-WhatsApp Ads

Turns ad clicks into instant conversations that qualify leads before your team steps in.

📢

Broadcasts & Re-engagement

Sends opted-in customers offers and updates using approved templates, without putting your number at risk.

Process

How We Build It.

01

Conversation Design

We map the questions, flows and handoff points your customers actually need.

02

Platform Setup

We set up your Meta business, WhatsApp number and message templates, and guide you through verification.

03

Build & Integrate

We build the bot, add the AI layer and connect your CRM, store or booking system.

04

Test

We test every flow, in every language you support, before going live.

05

Launch & Optimize

We monitor conversations and keep improving answers and flows.

Stack

Technology We Use

WhatsApp Business PlatformMeta Cloud APIOpenAIAnthropic ClaudeGoogle GeminiNode.jsPythonWebhooksShopifyHubSpot

Working With Us

Clear Terms From Day One.

You work directly with the engineers building your product, with a daily overlap window for US, UK, Middle East and Australian time zones.

Written scope and estimate before any work starts
You own the source code, API keys and provider accounts
Direct communication with your engineers — no middle layers
Regular milestone updates over email, WhatsApp, Slack or calls

FAQ

Common Questions

The free app works for one or two people replying by hand. For automation, AI replies, multiple team members and integrations you need the WhatsApp Business Platform, which we set up for you.

Numbers get restricted when businesses message people who didn't opt in or send spam. We build opt-in flows, use approved templates and follow Meta's messaging policies to keep your number in good standing.

Meta charges for certain message types, and rates vary by country. We explain how it works for your markets during scoping. For our development cost, message us on WhatsApp or use the contact form.

Yes. Modern language models handle Arabic, Hindi and many other languages well, and we test the bot in every language you want to support.

Yes. We set up a shared inbox so your team can take over any conversation, and the bot hands off automatically when a customer asks for a person.

AI & Automation