AI Voice Agent Development with ElevenLabs

Overview

What We Deliver

Missed calls are missed revenue. An AI voice agent can pick up after hours, handle routine questions, take bookings and pass urgent calls to your team — in a voice that sounds human, not robotic.

We combine ElevenLabs for speech, a large language model for reasoning, and telephony providers such as Twilio to build voice agents that work on real phone lines, inside your app, or on your website.

Inbound call answering and routing
Outbound reminder and follow-up calls
Appointment booking connected to your calendar
Custom brand voices, or cloned voices with consent
Multilingual voice support, including English, Arabic and Hindi
Call transcripts, summaries and CRM logging

Use Cases

Where It Pays Off

☎️

After-Hours Receptionist

Answers calls nights and weekends, handles common questions and takes messages your team sees first thing in the morning.

📅

Appointment Booking

Lets callers book, move or cancel appointments for clinics, salons and service businesses without waiting on hold.

📞

Lead Follow-Up Calls

Calls new leads back within minutes of an enquiry, while they're still interested.

📦

Order & Delivery Status

Gives callers live order and delivery updates pulled from your systems.

📱

Voice-Enabled Apps

Adds real-time voice conversations to your mobile or web app.

🔊

Narration & Voiceovers

Generates natural voiceovers for app content, training material and product videos.

Process

How We Build It.

01

Call Flow Design

We map what callers ask, what the agent should handle and when it should transfer to a person.

02

Voice & Model Selection

We pick or design the voice, choose the language model and tune response speed for natural conversation.

03

Telephony & Integrations

We connect phone numbers, your calendar, CRM and booking system.

04

Test Real Calls

We run test calls covering accents, interruptions and edge cases before going live.

05

Launch & Monitor

We review transcripts, close gaps and improve the agent week by week.

Stack

Technology We Use

ElevenLabsOpenAIAnthropic ClaudeGoogle GeminiTwilio VoiceWebRTCPythonNode.js

Working With Us

Clear Terms From Day One.

You work directly with the engineers building your product, with a daily overlap window for US, UK, Middle East and Australian time zones.

Written scope and estimate before any work starts
You own the source code, API keys and provider accounts
Direct communication with your engineers — no middle layers
Regular milestone updates over email, WhatsApp, Slack or calls

FAQ

Common Questions

We recommend telling them, and in some places it's legally required. A short opening line such as "You're speaking with our AI assistant" works well — callers mostly care that their question gets answered quickly.

Yes. The agent can transfer live calls, take a message, or send your team a summary so the customer doesn't have to repeat themselves.

ElevenLabs supports voice cloning. We only clone a voice with the documented consent of the person it belongs to, and we can also design an original voice for your brand.

Usually yes — through call forwarding or by porting the number to a telephony provider. We confirm the right setup for your country and carrier during scoping.

We build for businesses in the US, Canada, UK, Australia, the UAE and the wider Middle East. Calling and consent rules differ by country, so we review them for your market as part of scoping.

AI & Automation